Terms and Conditions for ThistleBridge Tutors
Introduction
Welcome to ThistleBridge Tutors. These Terms and Conditions govern your use of our website and the educational services provided by us, encompassing one-on-one language tutoring, group conversation classes, exam preparation (IELTS, Cambridge), business English coaching, and language immersion workshops. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
1. Definitions
- "Services" refers to all educational offerings by ThistleBridge Tutors, including but not limited to tutoring, classes, workshops, and exam preparation.
- "User," "You," "Your" refers to anyone accessing or using our website or services.
- "ThistleBridge Tutors," "We," "Us," "Our" refers to ThistleBridge Tutors, located at 1290 Heather Road, Suite 3B, Edinburgh, Scotland, EH12 5DL, United Kingdom.
- "Website" refers to our online platform where information about our services is provided and bookings can be made.
2. Service Provision
ThistleBridge Tutors provides high-quality language instruction and related educational services primarily in English. Our services are designed to meet diverse learning objectives, from general language proficiency to specific exam success. We reserve the right to modify or discontinue any part of our services at our sole discretion, without prior notice.
3. User Obligations and Conduct
- You agree to provide accurate and complete information when booking or registering for any service.
- You agree to attend scheduled sessions punctually. For online sessions, ensure you have a stable internet connection and necessary software.
- You agree to conduct yourself respectfully and professionally during all interactions with our tutors and staff, whether online or in person.
- Unauthorized recording of sessions (audio or video) is strictly prohibited.
- You are responsible for maintaining the confidentiality of your account information and password, and for all activities that occur under your account.
4. Booking, Payments, and Cancellations
- Bookings: All service bookings must be made through our designated booking system or directly with ThistleBridge Tutors.
- Payments: Fees for services are outlined on our website or provided upon inquiry. All payments must be made in advance of the service commencement, unless otherwise agreed. We accept various payment methods as indicated on our platform.
- Cancellations by User:
- For one-on-one tutoring sessions, a minimum of 24 hours' notice is required for cancellation or rescheduling. If less than 24 hours' notice is given, the full session fee may be charged.
- For group classes or workshops, specific cancellation policies will be detailed at the time of booking, as these may vary depending on the program.
- Cancellations by ThistleBridge Tutors: In the rare event that ThistleBridge Tutors must cancel a session or service, a full refund or an alternative arrangement (e.g., rescheduling) will be offered.
5. Intellectual Property
All materials provided by ThistleBridge Tutors, including but not limited to course content, handouts, exercises, and digital resources, are the intellectual property of ThistleBridge Tutors or its licensors. These materials are provided for your personal educational use only and may not be reproduced, distributed, or used for commercial purposes without explicit written permission.
6. Limitation of Liability
ThistleBridge Tutors strives to provide high-quality educational services. However, we do not guarantee specific outcomes or results from the use of our services. To the fullest extent permitted by law, ThistleBridge Tutors shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, resulting from the use or inability to use our services.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your personal information. By using our services, you consent to such processing and you warrant that all data provided by you is accurate.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Scotland.
9. Changes to Terms and Conditions
We reserve the right to review and amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such amendments constitutes your acceptance of the new Terms and Conditions. We encourage you to review these terms periodically.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
ThistleBridge Tutors
1290 Heather Road
Suite 3B
Edinburgh, Scotland
EH12 5DL
United Kingdom